
State Farm® Insurance Agent Jennifer O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Austin Pierce
August 12, 2025
"Jericha was a big help getting some new coverage issues and paperwork sorted. Very helpful, thanks again. IM updating this review because state farm dropped us after a second claim in 5 years. They made multiple payouts on the same claim so it looked like multiple claims. AVOID."
"We’re very sorry to hear about your frustration and that you’re no longer with State Farm. We value all of our customers and take concerns like this seriously. While we cannot discuss the details of your claims in a public forum, we did review your account and do not show multiple charges for the same claim. We’d like the opportunity to speak with you directly to go over your concerns in detail and work toward a resolution. Please feel free to reach out to our office at your earliest convenience so we can address this matter together. "
Alyssa V
August 9, 2025
"My grandmother had a very pleasant experience with Christina Groudine. She was very easy to work with and helped her save good money!"
"Thank you so much, Alyssa! We're thrilled to hear that your grandmother had a pleasant experience with Christina Groudine. Helping our clients save money while providing great service is our top priority. We appreciate your kind words and look forward to assisting you and your family in the future!"
barb mccann
August 5, 2025
"Thank you Christina you were a great help this afternoon on the phone . You helped me with 2 different items. I am glad to have spoken with you today. You were a delight to speak with. I appreciate your help. Thank you for your help! B.H. McCann"
"Thank you so much for your kind words, Barb! We're thrilled to hear that Christina was able to assist you with both of your concerns and made your experience a positive one. We appreciate your feedback and are always here to help whenever you need us. Thanks again for taking the time to share your experience!"
Ava Cervini
July 31, 2025
"Nicolette was absolutely wonderful—kind, accommodating, and incredibly easy to talk to. She addressed all of my questions and concerns with confidence and clarity, making the entire experience seamless. It was truly a pleasure speaking with her. I highly recommend her!"
"Thank you so much for your kind words, Ava! We're thrilled to hear that Nicolette provided you with such a positive and seamless experience. We'll be sure to share your wonderful feedback with her. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out."
George NY
July 29, 2025
"Amazing People to deal with , got things done in seconds , highly recommend"
"Thank you so much, George! We're thrilled to hear you had a great experience and found our service quick and reasonably priced. Your recommendation means a lot to us. We're always here to help with your insurance needs!"
Nestor Colon
July 28, 2025
"Had a great experience with Amber! Easy to work with and made everything simple and stress free! Excellent service!"
"Thank you so much for your kind words, Nestor! We're thrilled to hear that Amber made your experience easy and stress-free. We appreciate your feedback and look forward to serving you again!"
Debra Sears
July 16, 2025
"I had a question about the defensive driving course and Celt Thomas was quick with a response with all the information"
"Debra, Thank you so much for your kind words! We're glad to hear that Celt Thomas was quick and helpful in providing all the information you needed about the defensive driving course. If you have any more questions or need further assistance, feel free to reach out anytime!"
Remalyn Asuncion
July 14, 2025
"Christina was very helpful and accommodating to my inquiries. She was able to lower down the cost of insurance in one of our cars. I highly recommend her. Tysm😍"
"Thank you so much, Remalyn! We're thrilled to hear that Christina was able to assist you and help lower your insurance cost. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out. Thanks again! 😊🚗"
Ralph Esposito
July 14, 2025
"She was very helpful with getting me the best cost of insurance and she went out of her make sure we have the best coverage! I thank her and the others for there help!!"
"Thank you so much for your kind words, Ralph! We're thrilled to hear that we could help you find the best insurance coverage at the best cost. It was our pleasure to assist you, and we truly appreciate your gratitude. If you ever need anything else, don’t hesitate to reach out!"
Mike Chachio
July 10, 2025
"I had a problem with my bill and thanks to Christine it was taken care of in a timely manner."
"Thank you so much for your kind words, Mike! We're glad Christine was able to resolve your billing issue quickly. We appreciate your feedback and look forward to serving you again!"
Luz Figueroa
July 9, 2025
"Thank You Kristina for your help"
"Thank you so much, Luz! Kristina is thrilled to hear your kind words. We appreciate your support. We're always here to help, so please don’t hesitate to reach out anytime you need anything!"
Carrie Douglas
July 7, 2025
"Amber was very polite and very quick with helping. I would definitely recommend her to friends and family"
"Thank you, Carrie, for your wonderful feedback! We're glad to hear that Amber provided you with polite and efficient service. We appreciate your recommendation and look forward to assisting you and your loved ones again soon!"
Esti Rosenberg
June 30, 2025
"I highly recommend working with this team. Nicolette was so helpful in providing me with the information I needed & processing the changes to my account in a timely fashion."
"Thank you so much for your kind words, Esti! We're thrilled to hear that Nicolette was able to assist you promptly and provide the information you needed. We appreciate your recommendation and look forward to serving you again in the future!"
Edwin Molina
June 27, 2025
"10/10 experience with the help of Christina. She always has a solution on the other end of the phone. Happy to be with State farm"
"Hi Edwin, Thank you so much for your wonderful review! We're thrilled to hear that Christina was able to provide you with excellent service and solutions whenever you needed them. We're proud to have you as part of the State Farm family and look forward to continuing to support you. If you ever need anything else, don’t hesitate to reach out!"
Samantha Sapp
June 20, 2025
"Christina was amazing! She was so helpful with my quotes and the personal touch having an actual agent was great! She took so much time everytime to help me from start to finish!! Highly recommend using State farm and Christina for all your insurance needs!"
"Samantha, Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Christina provided you with exceptional service and a personal touch throughout your experience. Your recommendation means a lot to us, and we’re glad to have you as part of the State Farm family. If you ever need further assistance or have any questions in the future, don’t hesitate to reach out!"
Jason Joseph
June 17, 2025
"Christina Groudine did a wonderful job keeping the communication open. Very responsive and was able to help me get the renters insurance I needed by my move in date. Thank you very much Christina!"
"Hi Jason, Thank you so much for your kind words! We're thrilled to hear that Christina was able to assist you with your renters insurance and keep the communication flowing. She truly goes above and beyond for our clients, and it’s fantastic to know that her efforts made a difference for you. If you ever need anything else or have any questions in the future, don’t hesitate to reach out. We wish you all the best in your new place!"
karina guevara
June 13, 2025
"This office has been very attentive ever since I switch to them. Christina Groudine was very helpful in finding that I was paying extra unnecessarily and went above and beyond to reduce my monthly payment. Even though I had brought this issue forward to my previous state farm agent and was told there was nothing to do. Christina has fixed several issues within a few conversations and has made it very easy for me. Thank you again!"
"Karina, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Christina was able to assist you in finding ways to reduce your monthly payment and resolve your concerns. Our team is dedicated to providing exceptional service, and it's wonderful to know that we could make a positive impact for you. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your trust in us!"
Daniela Sanchez
June 6, 2025
"I’ve been a customer for many years. I’m very satisfied with their services. I recently enrolled myself for a Whole Life Policy and Amber Cusano was an excellent helper guiding and proving me all the details needed. Her skills in gathering all the information was very smooth. I appreciate her for helping me getting my new policy with my current provide and I’m looking forward to persuade my family members to look more into Life Insurance. Thank you!"
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’ve been satisfied with our services over the years and that Amber was able to assist you in enrolling in a Whole Life Policy. We pride ourselves on providing smooth and informative experiences for our customers, and it’s wonderful to know we met your expectations. We appreciate your willingness to recommend us to your family members, and we look forward to continuing to serve you in the future. If you have any further questions or need assistance, please don't hesitate to reach out!"
Maggie Sanchez
June 3, 2025
"Amber has always been very helpful and kind. Patient by answering all my questions and giving me all the information I need."
"Maggie, Thank you so much for your kind words! We're thrilled to hear that Amber has been able to assist you with patience and care. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, don’t hesitate to reach out."
Nicholas De Bello
June 3, 2025
"Amber provided exceptional customer service! She took her time providing details on my policies and I feel due to her help I was able to make best decision for me and my family."
"Nicholas, Thank you for your wonderful review! We’re delighted to hear that Amber provided you with exceptional service and helped you feel confident in your decisions. Your family's well-being is important to us, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
Alyssa Henrich
June 3, 2025
"Wesley goes above and beyond for us all year round for any needs that we have. He is our dream insurance agent & we hope to be able to use him for life for our home and multiple auto policies. Thank you for making everything simple and easy for us in usually stressful situations. 10/10 highly recommend Wesley and Jennifer O'Brien!"
"Alyssa, Thank you so much for your fantastic review! We’re thrilled to hear that Wesley has been able to provide you with exceptional service and support throughout the year. It’s wonderful to know that he has made the process simple and stress-free for you and your family. We truly appreciate your recommendation and look forward to continuing to serve you for all your insurance needs!"
Shawn Allen
May 30, 2025
"I’ve had an amazing experience with my insurance provider. From day one, they’ve been professional, responsive, and genuinely helpful. They took the time to explain everything clearly and found the best coverage to fit my needs and budget. Anytime I’ve had a question or needed support, they’ve been right there with quick, friendly service. It’s rare to find this level of care and consistency — I highly recommend them to anyone looking for peace of mind and a team that truly has your back!"
"Hi Shawn, Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with our team. Providing professional, responsive, and helpful service is our top priority, and it’s rewarding to know that we were able to meet your needs and exceed your expectations. Your recommendation means a lot to us, and we’re here to support you anytime you need assistance. If you have any further questions or need help in the future, don’t hesitate to reach out. Thanks again for choosing us for your insurance needs!"
Eleanor Solana
May 21, 2025
"My issue was rectified immediately. The agent, Christine, was friendly and super knowledgeable. Was easy to talk to and was a great relief dealing with her. I love this company I highly recommend them to anyone needing insurance."
"Thank you so much for your kind words! We're thrilled to hear that Christine was able to assist you promptly and make your experience a positive one. We pride ourselves on providing excellent service and knowledgeable support, and it’s wonderful to know that you felt relieved and well taken care of. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future!"
CELIA CLANCY
May 20, 2025
"Great customer service Extremely helpful with my issues Such a patient and Pleasant experience with you Thank you Melonie"
"Thank you Melonie Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with our customer service and that Melonie was able to assist you in such a helpful and patient manner. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!"
Ashish Thomas
May 11, 2025
"Been a customer for a few years now, every time I deal with the agency has been wonderful. This interaction with Christina Groudine has been the best. She was able to make the process of adding a new car to my policy easy taking the time to walk me through different quotes and understanding the impact of what the new car would do to my insurance."
"Ashish, Thank you for your wonderful review! We’re so glad to hear that you’ve had great experiences with our agency and that Christina was able to make the process of adding a new car to your policy smooth and informative. It’s our goal to ensure our customers feel supported and understood, and we appreciate you taking the time to share your feedback. If you have any more questions or need assistance in the future, feel free to reach out!"