State Farm® Insurance Agent Jennifer O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ivanska Centeno
November 17, 2025
"Amber Cusano was extrenely helpful."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
latisha morton
November 11, 2025
"I had a great experience with Jennifer from State Farm. She was very informational and helpful with getting me the best quote for auto insurance as well as renters insurance ."
"Latisha, Thank you for your fantastic review! We're glad to hear you found our prices great and that you're satisfied with our vehicle and renter's insurance services. We appreciate your support and look forward to serving you again!"
David Bauden
November 6, 2025
"I had the pleasure of meeting Nicolette Stephenson, the Customer Service Manager, who reviewed my insurance coverage being provided by the Jennifer O'Brien Insurance Agency. Nicolette is very knowledgeable about the products and services offered."
"David, Thank you so much for your kind words! We’re thrilled to hear that Nicolette provided you with knowledgeable and helpful service. At Jennifer O'Brien Insurance Agency, we’re committed to ensuring our clients feel confident and well-informed about their coverage. We truly appreciate you taking the time to share your experience!"
Adge G
November 3, 2025
"Such a great experience. Jennifer saved me over $150 a month on my car insurance. She was so personable made everything so easy and even made me laugh. I would recommend this agency to everyone and anyone looking to save some money while still getting great coverage. It’s nice to reach out and have a person to talk to rather than a robot. 10 stars!!!! Thank you thank you thank you!!!!!"
"Adge, Wow, thank you so much for this amazing review! We’re so happy Jennifer could save you over $150 a month and make the whole experience easy—and even fun! 😊 It means a lot to us that you appreciate having a real person to talk to instead of a robot. Your recommendation truly brightened our day! We’re always here whenever you need us. Thanks again for the kind words and those 10 stars!"
Andrew Egan
October 29, 2025
"Jennifer was professional and knowledgeable. She was able to quickly get insurance on by vacation cabin home at a fair price"
"Andrew, Thank you so much for your kind words and positive review! We're thrilled to hear that Jennifer provided you with professional and knowledgeable service, and that she was able to quickly secure insurance for your vacation cabin at a fair price. If you ever need assistance in the future, please don't hesitate to reach out!"
chevy insurance
October 29, 2025
"excellent service!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brian Lee
October 29, 2025
"The service was great and always there for me."
"Brian, Thank you so much for your kind words! We're delighted to hear that our service has been consistently there for you. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!"
Juliana McGraime
October 28, 2025
"Very easy adding a new car to my policy!"
"Juliana, Thank you so much for your kind words! We're delighted to hear that adding a new car to your policy was easy and hassle-free. If you ever need any further assistance, please don't hesitate to reach out. We're here to help!"
Mark
October 28, 2025
"Amber reached out to respond to my inquiry.Multi policy customization and initialization was done clearly and quickly. All seamless. Very pleasant experience overall."
"Mark, Thank you so much for your kind words! We’re thrilled to hear that Amber was able to assist you quickly and clearly with your multi-policy setup. Providing a seamless and pleasant experience is exactly what we strive for. If you ever have any questions or need further assistance, don’t hesitate to reach out. We appreciate your trust and look forward to supporting you in the future!"
Javier Leon
October 20, 2025
"Cely Thomas . Me ayudó y me atendió con profesionalismo y rapidez . Me respondió todas mis dudas se los recomiendo . Cuando llamen pregunten por cely thomas"
"Thank you so much, Javier Leon, for your kind words! We're thrilled to hear that Cely Thomas provided you with professional and prompt service and answered all your questions. We'll be sure to pass along your recommendation to her. We look forward to assisting you again in the future!"
Maryrose Carrucciu
October 16, 2025
"Cely Thomas responded immediately to my email where I needed an address change, and delete and replace a vehicle. We spoke on the phone as she needed additional information. She was very nice and courteous. She emailed me my new Auto ID Cards immediately and is looking into lowering my premium."
"Hi Maryrose, Thank you so much for taking the time to share your experience! We're thrilled to hear that Cely was able to assist you promptly and made the process smooth and easy. It’s wonderful to know she was courteous and helpful every step of the way. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here for you!"
Laura W
October 10, 2025
"Christina Groudine was great to work with. She spent over an hour on the phone with me helping me get quotes. Truly appreciate the time she spent working on this for me !"
"Laura, Thank you so much for your kind words! We're thrilled to hear that Christina provided you with such attentive and helpful service. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!"
zack johanson
September 24, 2025
"Lady just called me and tried to quote me for $700 a month with minimal information."
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right. "
Mya Wilson
September 22, 2025
"Jennifer O’Brien is an awesome agent she gets you some of the best deals without even asking she’s already working on getting you a wayyy lower price than the competitor She’s definitely the girl you wanna go see or call!!!!!!! I’ll keep my business here forever because prices are so low"
"Hi Mya! Thank you so much for your amazing review! We're thrilled to hear that Jennifer went above and beyond to find you the best deals—she truly is a rockstar! Your kind words mean the world to us, and we’re so happy to have earned your loyalty. Looking forward to helping you again anytime you need us! 😊✨"
Amy Drasin
September 8, 2025
"I had such a positive experience with Jennifer O’Brien Insurance Agency. Stephanie goes above and beyond—her correspondence is excellent, she’s highly knowledgeable, . She spent a lot of time with me . and explained the process She navigated the best price for me and was able to get the best deal. of"
"Thank you so much for your wonderful review, Amy! We're thrilled to hear that Stephanie provided you with excellent service and guided you through the process with such care and expertise. We truly appreciate your kind words and are glad we could help you find the best deal. If you ever need anything else, please don’t hesitate to reach out!"
Andrew Finnegan
September 2, 2025
"Stephanie is amazing! Made the best decision switching over with her help. It was seamless and easy. This location is ran professionally led by Melanie. Thank you guys!"
"Thank you, Andrew, for your wonderful review! We're so glad Stephanie made your switch seamless and easy, and that you had a great experience with our team. Melanie and the whole staff appreciate your kind words. We look forward to continuing to serve your vehicle insurance needs!"
Charles Chien
August 29, 2025
"Christina was a great help solving my policy issues! She was being patient and provided clear instructions. Thank you very much!"
"Thank you so much for your kind words, Charles! We're thrilled to hear that Christina was able to assist you effectively and patiently. We appreciate your feedback and look forward to helping you again in the future!"
Paulette Woods
August 28, 2025
"Amber was very respectful she she really knows what she's doing she helped me with the insurance that I needed she is very respectful she's an amazing lady she did not rush me I had to stop twice I need to take my medicine she did not mind waiting she is just an amazing lovely young lady she really brightened up my day I enjoyed working with her"
"Thank you so much for your wonderful review, Paulette! We're delighted to hear that Amber provided you with respectful and attentive service, and that she made you feel comfortable throughout the process. It's great to know she was able to help you find the renter’s insurance you needed without any rush. We appreciate your kind words and look forward to assisting you again in the future!"
Ken Torres
August 27, 2025
"Jennifer and her team at State Farm are incredibly helpful and knowledgeable. They will explain things thoroughly to help you get the best policy for your needs and budget. You can ask them any question and I assure you that you will have an excellent experience with them as well. Ten starts if that were an option. Highly recommend."
"Thank you so much, Ken! We truly appreciate your kind words and are thrilled to hear that Jennifer and the team provided you with excellent service. Our goal is always to help our customers find the best policies tailored to their needs and budget. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future!"
Brandon Holtz
August 20, 2025
"Jennifer and her team have been awesome to work with. If you're looking for a State Farm agent, I highly recommend!"
"Hi Brandon, Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience working with Jennifer and the team. If you ever need anything else, please don’t hesitate to reach out. We’re here to help!"
Austin Pierce
August 12, 2025
"Jericha was a big help getting some new coverage issues and paperwork sorted. Very helpful, thanks again. IM updating this review because state farm dropped us after a second claim in 5 years. They made multiple payouts on the same claim so it looked like multiple claims. AVOID."
"We’re very sorry to hear about your frustration and that you’re no longer with State Farm. We value all of our customers and take concerns like this seriously. While we cannot discuss the details of your claims in a public forum, we did review your account and do not show multiple charges for the same claim. We’d like the opportunity to speak with you directly to go over your concerns in detail and work toward a resolution. Please feel free to reach out to our office at your earliest convenience so we can address this matter together. "
Alyssa V
August 9, 2025
"My grandmother had a very pleasant experience with Christina Groudine. She was very easy to work with and helped her save good money!"
"Thank you so much, Alyssa! We're thrilled to hear that your grandmother had a pleasant experience with Christina Groudine. Helping our clients save money while providing great service is our top priority. We appreciate your kind words and look forward to assisting you and your family in the future!"
barb mccann
August 5, 2025
"Thank you Christina you were a great help this afternoon on the phone . You helped me with 2 different items. I am glad to have spoken with you today. You were a delight to speak with. I appreciate your help. Thank you for your help! B.H. McCann"
"Thank you so much for your kind words, Barb! We're thrilled to hear that Christina was able to assist you with both of your concerns and made your experience a positive one. We appreciate your feedback and are always here to help whenever you need us. Thanks again for taking the time to share your experience!"
Ava Cervini
July 31, 2025
"Nicolette was absolutely wonderful—kind, accommodating, and incredibly easy to talk to. She addressed all of my questions and concerns with confidence and clarity, making the entire experience seamless. It was truly a pleasure speaking with her. I highly recommend her!"
"Thank you so much for your kind words, Ava! We're thrilled to hear that Nicolette provided you with such a positive and seamless experience. We'll be sure to share your wonderful feedback with her. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out."
George NY
July 29, 2025
"Amazing People to deal with , got things done in seconds , highly recommend"
"Thank you so much, George! We're thrilled to hear you had a great experience and found our service quick and reasonably priced. Your recommendation means a lot to us. We're always here to help with your insurance needs!"