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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Gettes

April 23, 2026

5  out of  5
rating by Shawn Gettes
"Amazing Amazing. I was searching for Condominium insurance and Nic came highly recommended. I received my first quote and I was not happy. At this point the representative did her due diligence to make sure that my experience was favorable. Bottom line, she made my experience very favorable. Great job!, Thank you!"
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Jamison Pulgrano

April 23, 2026

5  out of  5
rating by Jamison Pulgrano
"Melanie was a pleasure to work with."
We responded:
"Jamison, Thank you so much for your kind words! We're thrilled to hear that you found our prices reasonable and that Melanie provided you with a great experience. We appreciate your support and look forward to working with you again in the future!"
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Gloria Harper Marrow

April 22, 2026

5  out of  5
rating by Gloria Harper Marrow
"Great customer service, way better better deals can’t go wrong choosing State Farm even offer life insurance that’s a big wow"
We responded:
"Gloria, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed our customer service and found great deals with us. It’s great to know our life insurance options stood out to you—that’s definitely a big wow! We truly appreciate your trust in State Farm and look forward to continuing to serve you."
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Dominick Massaro

April 22, 2026

5  out of  5
rating by Dominick Massaro
"Amber was a huge help. Took the time to help me understand what I was signing up for and showed me how I could save money, while also making sure I am covered in any event. I never felt like she was trying to sell me something. All she did was help me find the best coverage for me and my family. Thank you Amber!"
We responded:
"Thank you, Dominick, for sharing your experience with Amber. It's great to hear she was able to assist you in understanding your options and finding the best coverage for your family. We appreciate your feedback and look forward to continuing to serve you. "
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Zuraiz Khan

April 22, 2026

5  out of  5
rating by Zuraiz Khan
"Hi I spoke with Jennifer and she is really helpful with getting you the maximum discount on your insurance whether it’s car or home or anything State Farm lives up to their standards"
We responded:
"Zuraiz, Thank you for your wonderful feedback! We're thrilled to hear that Jennifer was able to assist you in securing the best discounts on your insurance. At State Farm, we strive to provide excellent service and value to all our customers. We truly appreciate your support and look forward to helping you with any future insurance needs!"
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Lorna Worrell

April 20, 2026

5  out of  5
rating by Lorna Worrell
"Amber was so professional,pleasant,patient and very understanding. I'll be recommending Jennifer OBrien to my family and friends .. 🧡"
We responded:
"Thank you, Lorna, for your kind words about Amber. We're glad to hear she provided you with professional and understanding service. Your recommendation means a lot to us. "
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Stacey Blanshaft

April 18, 2026

5  out of  5
rating by Stacey Blanshaft
"Amber was amazing. Understanding. Took time to explain everything. Got great price"
We responded:
"Thank you, Stacey, for your feedback! We're glad to hear that Amber was able to provide you with a clear understanding and a great price. Your support means a lot to us. "
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Basham

April 17, 2026

5  out of  5
rating by Basham
"Amber is on top of her game and was able to help me more than any other person was able to help me. She is truly a pleasure to work with! I highly recommend Amber for all car insurance needs."
We responded:
"Thank you, Basham, for sharing your experience with Amber. It's great to hear she was able to assist you so effectively with your car insurance needs. We appreciate your recommendation!"
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Bahram Agaev

April 16, 2026

5  out of  5
rating by Bahram Agaev
"Jennifer O'Brien and her crew as well, especially Amber, are really professional in their business. They know exactly what each specific client needs and professionally craft a personalized insurance plan tailored to every unique case."
We responded:
"Bahram, Thank you for your thoughtful review and kind words! We’re proud of Jennifer, Amber, and the entire team for their dedication to providing personalized and professional service. It’s wonderful to know that our approach to tailoring insurance plans to each client’s unique needs is making a positive difference. We truly appreciate your support!"
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Denise Duhart

April 16, 2026

5  out of  5
rating by Denise Duhart
"Amber was amazing. She cut our insurance premium to almost half of what we were paying through our old insurance who has not really covered us correctly for about 4 years even though we had been with them for more than 25 year and they were charging us for services they did not actually cover. We are satisfied with the coverage we have with State Farm now."
We responded:
"Thank you, Denise, for sharing your experience with Amber and our team. It's great to hear that she was able to significantly reduce your insurance premium and provide you with the coverage you deserve. We're glad you're satisfied with your State Farm coverage now."
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Danelle Wilson

April 6, 2026

5  out of  5
rating by Danelle Wilson
"She’s been very helpful through all of it from signing up to getting me a discount, and when I had an accident she did her best to make it as easy as possible! I definitely recommend State Farm and Jenn as a rep"
We responded:
"Thank you, Danelle, for sharing your experience! It's great to hear that Jenn was able to assist you from signing up to handling your accident smoothly. We appreciate your recommendation and trust in State Farm."
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DINA KLANSKY

March 4, 2026

5  out of  5
rating by DINA KLANSKY
"Amber is a detailed and thorough agent! She walked me through different policies, and was able to tell me the pros and cons. She consistently follows up and is able to educate clients well. I highly recommend working with her for all your insurance needs! Call her now!!!"
We responded:
"Thank you, Dina, for sharing your experience with Amber! It's great to hear how she guided you through the policies and provided valuable insights. We appreciate your recommendation and support! "
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Devin Schmieder

February 23, 2026

5  out of  5
rating by Devin Schmieder
"So far I have had excellent service from State Farm. Answered all of my questions and got me better rates than I had with Allstate"
We responded:
"Thank you, Devin, for sharing your experience with us. We're glad to hear that we could assist with your questions and offer you better rates. Your support means a lot to us. "
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Mickey Murphy

January 8, 2026

5  out of  5
rating by Mickey Murphy
"I was calling to get a copy of documents and they answered the phone ..no autovoicemail. I have had this broker and state farm since 1995 and have always found their responsiveness to be top notch as well as professional polite informed staff."
We responded:
"Mickey, Thank you so much for your kind words and continued trust since 1995! We’re thrilled to hear that our team’s responsiveness and professionalism have consistently met your expectations. It’s always our goal to provide friendly and informed service without any frustrating wait times. We truly appreciate your loyalty and look forward to assisting you with your insurance needs for many years to come!"
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Joe Giametta

January 5, 2026

5  out of  5
rating by Joe Giametta
"Jennifer and her team are outstanding!! I highly recommend them!"
We responded:
"Thank you so much for your kind review! We appreciate the opportunity to help with your auto insurance , home insurance , and life insurance needs! "
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Nadege Duroseau

December 30, 2025

5  out of  5
rating by Nadege Duroseau
"I want to express my gratitude to wesley and this team for always helping me with my DMV madness and always remind of my billing payment. Thank you really appreciate."
We responded:
"Nadege, Thank you so much for your heartfelt review! Wesley and the entire team are thrilled to hear that we've been able to help you navigate the DMV and keep on top of your billing. Your appreciation means a lot to us. We're always here whenever you need support!"
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G D

December 29, 2025

5  out of  5
rating by G D
"The best office staff, with the greatest price"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our office staff and found our prices to be the best. We truly appreciate your support and look forward to continuing to serve you with the same level of dedication. If you ever need anything, feel free to reach out!"
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Chris Gutmann

December 26, 2025

1  out of  5
rating by Chris Gutmann
"Being told by their claims department that they will not fix my car unless I go to a state farm facility "Morning Christopher, unfortunately you need to have the vehicle fixed at a state farm approved body shop when involved in an accident. You can call the claims department and they can guide you to an appropriate shop." To tell a customer they can't get their shop fixed at their choice is not wrong but illegal"
We responded:
"Hi Chris, you could definitely go to any facility of your choice, sorry if there was any miscommunication, we will follow up with you as well. We appreciate your business and hopefully the rest of your claims process goes smoothly."
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Chris Zubik

December 25, 2025

5  out of  5
rating by Chris Zubik
"Thanks to amber and Jennifer for helping me with all my questions and for making it simple and easy to switch from my old insurance and for saving me a bunch of money . I have recommended their services to my sister already 😊"
We responded:
"Chris, Thank you so much for your kind words and recommendation! We're thrilled to hear that Amber was able to assist you and make the switch smooth and easy, while saving you money. We truly appreciate your trust in us and look forward to continuing to serve you in the future!"
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Zadar Dalmatian

December 9, 2025

5  out of  5
rating by Zadar Dalmatian
"It was very easy working with my agent Amber C. Everything I requested Amber willingly and happily provided for me. She also explained everything that I had questions about! I would definitely recommend her and SF insurance. I had two quotes very similar but what tipped it in S F favor was the professional, kind, knowledgeable agent Amber!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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BElizabeth

December 5, 2025

5  out of  5
rating by BElizabeth
"The team I worked with through State Farm were professional, polite, and helpful as I was trying to switch insurance companies for a more inexpensive rate. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Ivanska Centeno

November 17, 2025

5  out of  5
rating by Ivanska Centeno
"Amber Cusano was extrenely helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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latisha morton

November 11, 2025

5  out of  5
rating by latisha morton
"I had a great experience with Jennifer from State Farm. She was very informational and helpful with getting me the best quote for auto insurance as well as renters insurance ."
We responded:
"Latisha, Thank you for your fantastic review! We're glad to hear you found our prices great and that you're satisfied with our vehicle and renter's insurance services. We appreciate your support and look forward to serving you again!"
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David Bauden

November 6, 2025

5  out of  5
rating by David Bauden
"I had the pleasure of meeting Nicolette Stephenson, the Customer Service Manager, who reviewed my insurance coverage being provided by the Jennifer O'Brien Insurance Agency. Nicolette is very knowledgeable about the products and services offered."
We responded:
"David, Thank you so much for your kind words! We’re thrilled to hear that Nicolette provided you with knowledgeable and helpful service. At Jennifer O'Brien Insurance Agency, we’re committed to ensuring our clients feel confident and well-informed about their coverage. We truly appreciate you taking the time to share your experience!"
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Adge G

November 3, 2025

5  out of  5
rating by Adge G
"Such a great experience. Jennifer saved me over $150 a month on my car insurance. She was so personable made everything so easy and even made me laugh. I would recommend this agency to everyone and anyone looking to save some money while still getting great coverage. It’s nice to reach out and have a person to talk to rather than a robot. 10 stars!!!! Thank you thank you thank you!!!!!"
We responded:
"Adge, Wow, thank you so much for this amazing review! We’re so happy Jennifer could save you over $150 a month and make the whole experience easy—and even fun! 😊 It means a lot to us that you appreciate having a real person to talk to instead of a robot. Your recommendation truly brightened our day! We’re always here whenever you need us. Thanks again for the kind words and those 10 stars!"