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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Vizzini

February 23, 2023

5  out of  5 rating by David Vizzini
"Good broker, fast response time, good rates. Jericha was very helpful."

nate wood

February 17, 2023

1  out of  5 rating by nate wood
"You will pay them monthly for mortgage insurance and car insurance for multiple vehicles, and they will STILL try to up sell you on policies you don’t have yet multiple times a week. They will barrage you via text, email and phone calls asking to have meetings with Jennifer in Long Island such that you will be more inclined to agree to such policies. I have asked to be taken off solicitation lists between 5-10 times to no avail. I get contacted every day! Save your energy and frustration and take your business elsewhere. Edit: in response to the business response, it’s not once or twice a year. It’s once or twice a week or sometimes twice a day! Today it was twice (once by text and once by email). I was last contacted exactly a week ago and I firmly said “do not solicit!” Yet here we are."

gabrielle martino

February 12, 2023

5  out of  5 rating by gabrielle martino
"Alex is so great! She helped me so much and is so sweet."

Ohr Moshe Soussan

February 12, 2023

5  out of  5 rating by Ohr Moshe Soussan
"Alex is the best representative she helped me with all my problems and now I’m very happy"

justin silbiger

February 12, 2023

5  out of  5 rating by justin silbiger
"Alex is super helpful and very skilled in customer service. No complaints great service!!"

Tiffany Lochan

February 7, 2023

5  out of  5 rating by Tiffany Lochan
"Jennifer O’Brien and her staff have been amazing to work with over the last few years. Unfortunately we’ve had the experiences of needing to file both Automobile and Homeowners claims over the last year and were very pleased with the ease of the process and knowing that we are covered gives us the peace of mind for whatever may come our way. Jennifer truly loves what she does and it definitely shows."

Jamie Haner

February 7, 2023

5  out of  5 rating by Jamie Haner
"Jennifer O’Brien and her staff are incredibly welcoming and very helpful. They are available when I need them. Not only is Jennifer super busy with her own family and business, but always finds the time to give back to our Smithtown community. I have been insuring with the State Farm team for 2 years now and it’s been a wonderful experience thus far. I would highly recommend this business to others."

Jennifer Calamia

February 7, 2023

5  out of  5 rating by Jennifer Calamia
"Anytime I’ve ever needed something, could be a question, assistance, etc I get immediate help. It’s truly amazing on how well Jennifer and her team work so efficiently. The communication is top notch. Incredibly happy to be her client!"

victoria andreano

February 5, 2023

5  out of  5 rating by victoria andreano
"Jennifer and the rest of the team are always so knowledge and responsive! Feels like a family !"

Jeriffer Abreu

February 4, 2023

5  out of  5 rating by Jeriffer Abreu
"Great communication and efficiency!"

Judith Jones

February 4, 2023

5  out of  5 rating by Judith Jones
"A first class Insurance agent"

Diane Labossiere

February 3, 2023

5  out of  5 rating by Diane Labossiere
"Outstanding customer service Friendly, knowledgable, courteous and able to always give info needed They are very accomodating and I saved a ton of money"

Bryan Goelz

February 3, 2023

5  out of  5 rating by Bryan Goelz
"Great group to work with!"

Kathleen Anne

February 3, 2023

5  out of  5 rating by Kathleen Anne
"Jenn and her team saved both myself and my in-laws hundreds of dollars by switching from Allstate and Liberty Mutual. We could not be happier with the level of service and quality of coverage that State Farm provides. At the very least receive a free quote from her office. She also gives back to the community regularly. Very lucky to have such “good neighbors”. 😊"

Jody Garrett

February 3, 2023

5  out of  5 rating by Jody Garrett
"I have had State Farm Insurance for several years I bundle my car and home together which lowers my payment. I also have had two car claims ( not my fault) and one home claim; Both were handled professionally and bills were paid expeditiously. My monthly bill is far lower than any other Car insurance Company and the staff is most cheerful, professional and helpful; well educated! I am happy to have State Farm! Wouldn’t think of changing to another Car Insurance Company; ever! I highly recommend State Farm! Call them today! Jody Garrett"

Katie Risolo

February 3, 2023

5  out of  5 rating by Katie Risolo
"I recently switched over to State Farm with Jennifer O'Brien. Jennifer and her team provided exceptional service. They were so professional and took time to take me through the different options that best fit my families needs. They also were able to save us money which was a bonus. I am so happy I made the switch."

Amy Jen

February 3, 2023

5  out of  5 rating by Amy Jen
"Excellent service!!"

Charlie Andrews

February 2, 2023

5  out of  5 rating by Charlie Andrews
"Prompt service whenever you call"

Seetaram Srungaram

January 24, 2023

5  out of  5 rating by Seetaram Srungaram
"JERICHA provided excellent service and follow through"

Jack McCarthy

January 14, 2023

5  out of  5 rating by Jack McCarthy
"Alex was incredible with her knowledge and professionalism as I reviewed policies. She was super informative and made the experience very comfortable. 6 stars for Alex!"

Barbara Pawson

January 6, 2023

5  out of  5 rating by Barbara Pawson
"Courteous and professional."

JOSEPH MEDAGLIA

January 5, 2023

5  out of  5 rating by JOSEPH MEDAGLIA
"Jennifer Very Professional service and Jacquelyn also top-notch customer service."

Michael Alberto

January 5, 2023

5  out of  5 rating by Michael Alberto
"Very satisfied with their overall service and insurance coverages. They proactively reach out with information and additional ways they can help."

Angie L

December 29, 2022

5  out of  5 rating by Angie L
"Enjoli and Jennifer’s ENTIRE Staff are Amazing!"

Eleanor Solana

December 27, 2022

5  out of  5 rating by Eleanor Solana
"My issue was rectified immediately. The agent was friendly and super knowledgeable. Was easy to talk to and was a great relief dealing with her. I love this company I highly recommend them to anyone needing insurance."