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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 12, 2024

5  out of  5 rating by acromegaly100
"I would give Janice Torres from State Farm insurance 10 stars if this is an option. We were lucky to have Janice taking care of switch our home, auto and umbrella insurance from another carrier to State Farm, it was a wonderful experience that went unbelievably smooth and quick at the same time. Janice helped us through every step of the switching process, her communication skills and fast reply to my emails was really superb. I had dealt with many insurance representatives who would only like to sell their products but don’t care about helping their customers during or after the switching process, Janice was a great exception, she went over the details of coverage, guided us to choose the right policy, responded to our numerous e mails with many questions right away, provided us will all resources to get discounts , followed up with us after making the switch and kept us informed with the progress of the policies and offered help whenever we needed. I strongly recommended her for our friends and family and I would recommend her highly to anyone who would like to buy any insurance product with assurance of a wonderful experience. Thank you Janice, it was great doing business with you and hope to do more business with you in the near future Wesam Andraous"
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patricia sirlin

April 11, 2024

5  out of  5 rating by patricia sirlin
"Sofia was wonderful & very pleasant. She called me the next day & resolved my issue very quickly"
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Melanie Birnbaum

April 11, 2024

5  out of  5 rating by Melanie Birnbaum
"Melanie Congalves has helped me out with so many issues. She is wonderful She deserves a raise! She ia the only one in the office who has been able to help me She has gone above and beyond to accommodate me I really appreciate her! She is the only reason that I am staying with the Jennifer O’Brien office at State Farm Nobody else seems to care or is even capable enough to help me I just want to say that she is doing a great job! I only want to talk to her when I call She is also always friendly and pleasant to deal with Melanie Birnbaum"
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Dennis Buhler

April 9, 2024

5  out of  5 rating by Dennis Buhler
"Great experience"
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Fran Finazzo

April 8, 2024

5  out of  5 rating by Fran Finazzo
"Love an agency that loves their community!!"
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Pat Antonelli

April 8, 2024

5  out of  5 rating by Pat Antonelli
"Great office"
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J Villani

April 8, 2024

5  out of  5 rating by J Villani
"Great service and friendly staff"
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Lucy Zhang

April 2, 2024

5  out of  5 rating by Lucy Zhang
"Jericha is very professional and knowledgeable. Thank you!"
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Edwin Moran

April 2, 2024

5  out of  5 rating by Edwin Moran
"JERICHA was awesome so professional and very help thank you !"
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vita rogers

April 2, 2024

4  out of  5 rating by vita rogers
"Very nice customer service!!"
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Diana Onorato

April 2, 2024

5  out of  5 rating by Diana Onorato
"Recently I explored the option of changing my homeowners insurance provider. I reached out to State Farm where I currently have my auto insurance. Cecilia Rivas was amazing, informing me of all my options. I decided to make the change and Cecilia made the experience seamless! She is knowledgeable, friendly and has great follow through. I appreciate all her help! Thank you!"
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Debra Nesbihal

March 30, 2024

5  out of  5 rating by Debra Nesbihal
"Jericha was a pleasure to speak with. She reviewed every single detail of our policy and offered suggestions to help us save in the future."
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Gerard Hatzidakis

March 29, 2024

5  out of  5 rating by Gerard Hatzidakis
"Alex was very nice"
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barb mccann

March 29, 2024

4  out of  5 rating by barb mccann
"Thank you Alex you were a great help this afternoon on the phone . You helped me with 2 different items. I am glad you called today. B.H. McCann"
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Alexander Rivas

March 29, 2024

5  out of  5 rating by Alexander Rivas
"Cecilia explained everything I needed to know clearly. I am very happy with the services and will be recommending to all my friends and family."
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Rob Neglia

March 29, 2024

5  out of  5 rating by Rob Neglia
"I had a great experience with this office. Melanie was outstanding, she answered all of my questions, helped me decide on the best insurance coverage for my situation, returned all of my calls promptly and most of all was a pleasure to talk to. Thank You Melanie."
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Fatima Llanes

March 26, 2024

5  out of  5 rating by Fatima Llanes
"Called today and Salma explained my bill very detailed. Amazing service!"
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March 26, 2024

5  out of  5 rating by maria
"Called today and Salma explained my bill very detailed. Amazing service! Thank you again"
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Kelly Imundo

March 25, 2024

5  out of  5 rating by Kelly Imundo
"Working with Enjoli has been a pleasure. She has been very responsive in answering all my questions (which were a lot). The best part of course is the amount of money I’m saving by switching carriers after over 10 years."
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Stephanie Veloz Schizas

March 22, 2024

5  out of  5 rating by Stephanie Veloz Schizas
"***update on 3/22/24- Melanie is amazing*** @jenn needs to provide leadership classes to all LI business leaders why?? Because her leadership is reflected on her staff and their moral. Never a bad experience with Jenn and her staff. Small question is always handled with great respect and quick responses. Melanie was helpful and treated me as a VIP- when all I needed was a quick update. Thank you Melanie!*** I wish there were more than 5 stars to give. I have been with insured with Jenn since I moved from the west coast. Jenn and her staff are very friendly, knowledgeable, and communicative. Jericha assisted me with my Life insurance Q&A and made the process easy and comfortable. She allowed me to feel like a person and not a number. Alex reached out to me to ask if I needed short term and did not make it seem as a sales pitch-more of an educational approach which is always appreciated. This is the type of customer service I wish all of Long Island provided! Thank you Jericha and team. It’s obvious your office is a great culture and your staff is well versed and represents you in the best way possible!"
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The FairySuite

March 22, 2024

5  out of  5 rating by The FairySuite
"Hello, I called salma today for a quote and she was amazing, really explained everything to me in detail and such a great help, answered all my questions. I definitely recommend. Thank you"
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Joann Triolo

March 20, 2024

5  out of  5 rating by Joann Triolo
"I called State Farm and spoke with Jericha, who was very helpful polite and courteous. She helped me Resolve my issue quickly and painlessly. If you're looking for good customer service please contact her!"
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March 19, 2024

5  out of  5 rating by D S
"I have had Jen O'Brien for several years covering all my auto and Home. I am sure we are all seeing major increases in rates. I had the pleasure of sitting down with Melanie at her office. She went over every policy. She showed us what discounts were available and how we could lower our rates. I cannot recommend Them enough. Very personable very accommodating and more importantly they are very involved in the community. I have recommended her to several people and will continue to do some. Thank you Jen, Melanie, Wesley, and all the staff there."
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Claudia Thapar

March 16, 2024

5  out of  5 rating by Claudia Thapar
"I've used this insurance agency for years. They have always been professional and attentive. I've been recently dealing with Alex. She's very thorough and understanding."
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Stephen Martinsen

March 14, 2024

5  out of  5 rating by Stephen Martinsen
"I reached out to my State Farm agent to make changes to one of my policies and was very pleased with the way Cely handled my situation. Thanks again Cely for the great customer service."